Loss of a Pet

Frequently Asked Questions

The JSPCA has kindly provided us with answers to some questions which none of us want to ask but most of us will need the answer to at some point.  Thank you to the JSPCA for taking the time to provide this.

Q)    If your dog dies at home unexpectedly who do people call / what should the owner do?

A)  You can call the vet, bring your pet into the JSPCA to arrange paperwork or they can also come and collect your pet from the house.

Q)  How much does it cost to cremate a dog?

A) Cremation goes by weight as per the below table. There is a charge of £30 to collect the body from the home or vet surgery.

Q)  How long does it take to get your dog’s ashes back?

The time of cremation can vary as it depends on the size of the animal. The larger the body the longer, however on average it takes about 5 days.

Brittany Farina Art

Cremation Charges


Collection from home or veterinary surgery: £30 per journey



Individual with ashes returned

Individual with ashes in old plot

Individual with ashes in new plot with headstone

Birds, gerbils, hamsters, rats, mice, small reptiles, small snakes, amphibians, chipmunks. All under 4kg





Rabbits, tortoise, snakes, chinchillas, reptiles, terrapins, guinea pigs, kittens, poultry. All under 4kg





Cats & dogs 1 - 4.99kg





Cats & Dogs  5-14.99 kg





Dogs   15- 29.99 kg





Dogs   30- 44.99 kg





Dogs   45- 49.99kg





Dogs   50- 90kg






JSPCA Contact Details:

  89 St Saviour Road, Jersey, Channel Islands
  Call 01534 724331

JDF Admin Note:

The loss of a pet can be extremely upsetting and stressful.  Our colleagues, friends and family don't always understand how immensely painful this time can be.  The words "It's just a dog" can be very cutting when you re grieving and have just lost an integral part of your family, the feeling that you're needed and relied upon and part of the reason why you get out of bed in the morning.  You may have even lost your sense of belonging to your usual social groups or hobbies.  It is not unheard of that owners are left feeling ashamed of their grief for a pet, that somehow grief isn't as real as that experienced by people who have lost human family members.  Relationships can become strained if other family members move on or don't deal with things in the same way.  We all experience grief in different ways.  It's ok for you to feel sad about the loss of your pet.

If you would just like someone to talk to informally because you're struggling with the loss and just need support from another dog lover, get in touch and we will put you in touch with a lovely lady who would love to practice her listening skills and support you through the grieving process.  This person would be in a position to point you in the direction of a counsellor if you decided that you would like to explore that option.

We are sorry for your loss.


Do you have advice for others?

If you have experienced the loss of a pet and have advice for others, we will gladly include it on this page.

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